Support

We’re here for account, subscription, and app questions about Meadow.

Email: meadowsupport@ostrahealth.com. We usually reply within two business days.

Common questions

How do I cancel Meadow Pro?

Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, choose Meadow, and cancel. Deleting the app does not cancel a subscription.

How do I restore a purchase?

Open the Meadow paywall and tap Restore. Make sure you are signed in with the same Apple ID you used to subscribe.

How do I delete my account?

In the App, open your profile and choose Delete account. This removes your account and journal data, as described in our Privacy Policy.

The forecast shows the wrong place.

Check that Meadow has location access in the Settings app, or choose a city by hand on the Forecasts screen. The forecast uses weather for that location.

Can I get a copy of my data?

Yes. Build a doctor report in the App for a PDF of your journal, or email us and we’ll send a full export.

More help

Meadow is a tracking tool and does not give medical advice. If you have a sudden severe headache or a medical emergency, contact emergency services.